What products do you offer at Lily Boutique? We specialize in offering a wide range of fashionable women’s clothing, from dresses, tops, skirts, and pants to accessories and outerwear. Our collection is curated to meet the latest trends and provide versatile options for every occasion.
What sizes do you carry? We offer a variety of sizes ranging from XS to XL. Please check the product description for specific sizing information or refer to our size guide for more details.
Do you ship internationally? Yes, we offer international shipping to many countries. Shipping fees and delivery times will vary based on the destination. For more information, please check our shipping policy on the website.
How long does shipping take? For domestic orders within the United States, shipping typically takes 3-7 business days. International orders may take 7-21 business days depending on the location. You will receive a tracking number once your order is shipped.
What are the shipping fees? Shipping fees depend on the shipping method selected and the destination of the order. Standard shipping is often free for domestic orders over a certain amount. Please review our shipping policy for detailed information.
Can I track my order? Yes! Once your order is shipped, you will receive an email with a tracking number so you can monitor your shipment’s progress.
What is your return and exchange policy? We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 30 days of the purchase date, provided the items are unworn, unwashed, and in their original condition. Visit our Returns & Exchanges section for more details.
How do I initiate a return or exchange? To start a return or exchange, please contact our customer support team at felicialumen@lilyboutiqueshop.com or call us at 702-389-3385. We will provide instructions on how to send back the items.
Can I cancel or modify my order after placing it? If you need to cancel or modify your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to accommodate your request.
What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Is my personal information safe when shopping on your site? Yes, your privacy and security are our top priority. We use secure encryption methods to protect your data and ensure a safe shopping experience. For more information, please review our Privacy Policy.
How can I contact customer service? You can reach our customer service team via email at felicialumen@lilyboutiqueshop.com or by phone at 702-389-3385. We are available Monday through Friday from 9 AM to 6 PM (PST).
